Okdesk. Field service & CMMS

Okdesk. Field service & CMMS  is your go-to solution for streamlining service, post-sale, and onsite processes. Developed with insights from over 10,000 companies worldwide, Okdesk offers a robust mobile app for service engineers and field workers. With the Okdesk app, you can easily manage tickets, communicate with team members and clients, attach photos as evidence, track time spent on tasks, create routes, set costs, and even generate new tickets on the go. Plus, offline mode ensures productivity even without internet access, while push notifications keep you updated on all ticket-related activities. Okdesk. Field service & CMMS is the tool you need to deliver exceptional service every time!

Features of Okdesk. Field service & CMMS:

⭐ Interactive Ticket Management: Okdesk allows you to manage all ticket-related activities in a seamless and interactive manner, ensuring smooth workflow and efficient resolution of issues.

⭐ Instant Communication: With the app, you can easily communicate with ticket initiators, dispatchers, or colleagues, fostering collaboration and quick problem-solving.

⭐ Time Tracking and Evidence Attachment: Okdesk enables you to register actual time spent on work, attach pictures as evidence of completed tasks, and sign work orders with ease and accuracy.

⭐ Offline Mode and Push Notifications: The app offers an offline mode for processing tickets without internet access, ensuring uninterrupted service. Push notifications keep you updated on important changes and client comments.

Playing Tips:

⭐ Utilize the interactive features for efficient ticket management and resolution of issues.

⭐ Take advantage of the instant communication tools to collaborate effectively with team members and clients.

⭐ Make use of the time tracking and evidence attachment functions to provide accurate reports and documentation of completed work.

Conclusion:

Okdesk. Field service & CMMS  is a comprehensive Help Desk app that streamlines service processes and enhances communication and productivity for service engineers and field workers. With its interactive ticket management, instant communication, time tracking capabilities, offline mode, and push notifications, Okdesk ensures that your company can provide top-notch service and handle queries effectively. Download Okdesk now and experience the convenience and efficiency it brings to your service operations.